INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, you will receive the same make/model/color of the product. However, there may be a slight difference in color due to lighting and other factors.
Where can I view my sales receipt?
Once your order has been confirmed, a sales receipt will be generated for your order and shared with you.
How can I return an item?
For an item to be returned, an unboxing video is necessary. You can contact us for a return claim if the product is faulty or not what you ordered. It is important to note that we do not accept claims if the buyer has changed their mind after purchasing a product.
To initiate a return, send us the unboxing video at 03154126636. Our team will review your claim and get back to you with a resolution.
Will you restock items indicated as “out of stock?”
Yes, these items will be restocked based on their availability on the market.
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